Legal Information

Terms and Conditions

1. For the purpose of this document Turning Pointe will be referred to as TP.

2. Fees are to be paid in full, in advance, at the start of each term; once paid they are non refundable, with the below exceptions:-

3. Refunds:-

a) Refunds will not be given for non-attendance however students are entitled to attend a make up class at the same venue or another venue, in lieu of those classes missed.

b) Students attending the Babies Ballet Class (3-4 year olds) will have 3 weeks in which to settle into the class. After 3 weeks if they are still having a problem settling in, then a pro rata refund will be offered or a carryover of the balance of the fees to the following term.

c) Upon receipt of a Doctor’s Note for extended absence resulting from serious illness or injury, a refund will be considered at the discretion of the Principal.

d) In the event that TP is forced to cancel a class due to circumstances within their control, students will be issued with a class credit to be applied to their fees the following term.

e) In the event that TP is forced to cancel a class due to circumstances beyond their control, (not limited to but including holidays based on lunar sightings) students will be eligible to attend a make-up class at an alternative venue of their choice.

4. Students are expected to attend all classes and be punctual.

5. Payment may be made by:

a) paying the dance teacher at the class, with either cash or cheque made payable to Turning Pointe and you must ensure you receive a receipt slip from the teacher.

b) bank transfer to:

Bank: EMIRATES NBD, UMM SUQUEIM BRANCH
Account Name: Turning Pointe
Account Number: 1014758458701
IBAN Number: AE150260001014758458701
Swift Code: EBILAEAD

Please ensure you mention your child’s name and class in the reference area so we can trace your payment.

Once payment has been made, please forward the scanned receipt so we can confirm your child’s place. Any bank charges must be borne by the remitter.

c) in person, at our office in Russia Cluster, Building V23, International City, Dubai, Saturday to Thursday 9am – 4pm for credit card, cheque or cash transactions.

6. A register for each class is maintained by the teacher which records student attendance.

7. Uniform Policy:-

a) Ballet

TP is affiliated with the Royal Academy of Dance (RAD) in London and as such all ballet students are required to wear an RAD approved uniform.
b) Modern & Tap

TP follow the syllabus and uniform recommendations of the Imperial Society of Teachers of Dance (ISTD) in all these classes.

c) Hip Hop, Contemporary, Street Jazz and Cheerleading

A TP T-Shirt with appropriate footwear and leggings is required in all these classes.

8. TP has a zero tolerance policy towards negative, abusive or disorderly behaviour therefore teachers representing TP reserve the right to ask students to leave the premises if their behaviour is deemed unsuitable or unproductive for the class.

9. Physical contact may be necessary by members of the teaching staff. If you have any concerns regarding this matter please contact the Office Manager.

10. Whilst all due care will be taken, you agree to release TP and all employees of TP from liability for any injuries to your child while attending classes at TP.

11. Photos and videos may be taken during class and used for publicity purposes. At the end of each term, photos and videos may be taken by other parents at the “Parents Watching Class”.

12. TP use D6 School Communicator app for keeping parents updated with important class information and it is the responsibility of each parent to check this app daily.

Refund Policy

Upon receipt of a Doctor’s Note for extended absence resulting from serious illness or injury, a refund will be considered at the discretion of the Principal.

In the event that TP is forced to cancel a class due to circumstances within their control, students will be issued with a class credit to be applied to their fees the following term.

In the event that TP is forced to cancel a class due to circumstances beyond their control, (not limited to but including holidays based on lunar sightings) students will be eligible to attend a make-up class at an alternative venue of their choice.

Privacy Policy

Any person who signs up for classes at Turning Pointe will have to provide personal information.

Any personal information collected and held by Turning Pointe will be treated in accordance with the Data Protection Act 1998. Personal information will not be passed on to any third parties without individuals’ consent unless required to do so in accordance with Data Protection Act 1998 or other laws.

Turning Pointe will only use this information as it is intended to provide you the best possible service.

To reduce the risk of loss, disclosure and misuse of personal information we use firewalls and data encryption. However, it is not possible to eliminate all risk and therefore Turning Pointe cannot accept liability for the loss, disclosure and misuse of personal information.

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Contact Us

Turning Pointe

Shop 12 & 14
Building V23
Russia Cluster
International City
Dubai
United Arab Emirates

Tel: 800 DANCE (800 32623)
Tel: 800 BALLET (800 225538)
Tel: 050 877 5918

Email: info@turningpointe.ae