Terms and Conditions
Terms and Conditions
1. For the purpose of this document Turning Pointe will be referred to as TP.
2. Fees are to be paid in full, in advance, at the start of each term; once paid they are non-refundable, with the below exceptions:-
a) Refunds/class credit will not be given for non-attendance however students are entitled to attend a make up class at the same venue or another venue, in lieu of those classes missed.
b) Students attending the Babies Ballet Class will have 3 weeks in which to settle into the class. After 3 weeks if they are still having a problem settling in, then a pro rata refund will be offered or a carryover of the balance of the fees to the following term.
c) Upon receipt of a Doctor’s Note for extended absence resulting from serious illness or injury, a refund will be considered at the discretion of the Principal.
d) In the event that TP is forced to cancel a class due to circumstances within their control, students will be issued with a class credit to be applied to their fees the following term.
e) In the event that TP is forced to cancel a class due to circumstances beyond their control, (not limited to but including holidays based on lunar sightings) students will be eligible to attend a make-up class at an alternative venue of their choice.
3. Students are expected to attend all classes and be punctual.
4. Payment may be made by:
a) paying the dance teacher at the class, with either cash or cheque made payable to Turning Pointe and you must ensure you receive a receipt slip from the teacher.
b) bank transfer to:
Bank: EMIRATES NBD, UMM SUQUEIM BRANCH
Account Name: Turning Pointe
Account Number: 1014758458701
IBAN Number: AE150260001014758458701
Swift Code: EBILAEAD
Please ensure you mention your child’s name and class in the reference area so we can trace your payment.
Once payment has been made, please forward the scanned receipt so we can confirm your child’s place. Any bank charges must be borne by the remitter.
c) in person, at our office in Russia Cluster, Building V23, International City, Dubai, Sunday to Thursday 9am – 4pm for credit card, cheque or cash transactions.
5.Classes will only run if the minimum number of 6 students are enrolled. Should this requirement not be met, the management will either give a full refund to the parent/guardian or run the class at their discretion.
6.A register for each class is maintained by the teacher which records student attendance.
7. Uniform Policy:-
a) Ballet
TP is affiliated with the Royal Academy of Dance (RAD) in London and as such all ballet students are required to wear an RAD approved uniform.
b) Modern & Tap
TP follow the syllabus and uniform recommendations of the Imperial Society of Teachers of Dance (ISTD) in all these classes.
c) Hip Hop, Contemporary, Street Jazz and Musical Theatre
A TP Hoodie with appropriate footwear and leggings is required in all these classes.
8. TP has a zero-tolerance policy towards negative, abusive or disorderly behaviour therefore teachers representing TP reserve the right to ask students to leave the premises if their behaviour is deemed unsuitable or unproductive for the class.
9. Physical contact may be necessary by members of the teaching staff. If you have any concerns regarding this matter please contact the office.
10. Whilst all due care will be taken, you agree to release TP and all employees of TP from liability for any injuries to your child while attending classes at TP.
11. Photos and videos may be taken during class and used for publicity purposes. At the end of each term, photos and videos may be taken by other parents at the “Parents Watching Class”.If you have any concerns regarding this matter please contact the office.
Class Refund Policy
a) Refunds / class credit will not be given for non-attendance however students are entitled to attend a make up class at the same venue or another venue, in lieu of those classes missed.
b) Students attending the Babies Ballet Class will have 3 weeks in which to settle into the class. After 3 weeks if they are still having a problem settling in, then a pro rata refund will be offered or a carryover of the balance of the fees to the following term.
c) Upon receipt of a Doctor’s Note for extended absence resulting from serious illness or injury, a refund will be considered at the discretion of the Principal.
d) In the event that TP is forced to cancel a class due to circumstances within their control, students will be issued with a class credit to be applied to their fees the following term.
e) In the event that TP is forced to cancel a class due to circumstances beyond their control, (not limited to but including holidays based on lunar sightings) students will be eligible to attend a make-up class at an alternative venue of their choice.
Class Refund Policy
a) Refunds / class credit will not be given for non-attendance however students are entitled to attend a make up class at the same venue or another venue, in lieu of those classes missed.
b) Students attending the Babies Ballet Class will have 3 weeks in which to settle into the class. After 3 weeks if they are still having a problem settling in, then a pro rata refund will be offered or a carryover of the balance of the fees to the following term.
c) Upon receipt of a Doctor’s Note for extended absence resulting from serious illness or injury, a refund will be considered at the discretion of the Principal.
d) In the event that TP is forced to cancel a class due to circumstances within their control, students will be issued with a class credit to be applied to their fees the following term.
e) In the event that TP is forced to cancel a class due to circumstances beyond their control, (not limited to but including holidays based on lunar sightings) students will be eligible to attend a make-up class at an alternative venue of their choice.
Make-Up Sessions Policy
1. Introduction
1.1 This Make-Up Sessions Policy outlines the terms and conditions for make-up sessions provided by Turning Pointe (“the School”) for missed dance classes.
2. Eligibility:
2.1 Make-up sessions are available exclusively to registered students of the School.
2.2 Make-up sessions are applicable for missed classes within the term that has been paid for.
2.3 Make-up sessions can also be used as supplementary classes in the next term, provided the student remains registered.
3. Scheduling Make-Up Sessions:
3.1 To schedule a make-up session, students or their guardians must contact Turning Pointe administration at least 24 hours before the desired make-up session.
3.2 Make-up sessions are subject to availability and may not be guaranteed if the class is already at full capacity.
4. Term Limitation:
4.1 Make-up sessions must be utilized within the term for which the original class was paid.
4.2 Any unused make-up sessions at the end of the term will be forfeited.
5.Supplementary Classes:
5.1 Make-up sessions may be carried over as supplementary classes into the following term.
5.2 To use make-up sessions as supplementary classes in the next term, students must re-register for that term.
6. Cancellation and Rescheduling:
6.1 In the event of a canceled make-up session by the School, efforts will be made to reschedule the session.
6.2 The School reserves the right to cancel or reschedule make-up sessions due to unforeseen circumstances, and no compensation will be provided.
7. Non-Transferability:
7.1 Make-up sessions are non-transferable and can only be used by the student for whom the original class was paid.
7.2 Make-up sessions cannot be transferred to siblings, friends, or other students.
8.Compliance with School Policies:
8.1 Students participating in make-up sessions are expected to adhere to all school policies and guidelines during these sessions.
8.2 Non-compliance with school policies may result in the student being ineligible for future make-up sessions.
9. Modifications to the Policy:
9.1 The School reserves the right to modify or update this Make-Up Sessions Policy at any time.
9.2 Any changes to the policy will be communicated to registered students and updated on the School’s official website.
10. Contact Information:
10.1 For any inquiries or concerns related to make-up sessions, please contact the School’s administration office at 800 DANCE / +971 50 877 5918
By registering with Turning Pointe, students and their guardians acknowledge and agree to abide by the terms and conditions outlined in this Make-Up Sessions Policy.
